What is your refund policy?

We at WebFix Lab, try to release plugins with features to satisfy your purchase 100%. If you find any bug(s) with our plugin functionality, we try our best to squash it out immediately.

But regardless of that, if you are not satisfied with your purchase, don’t worry. We offer 30 days money-back guarantee. Before applying for a refund request please read the following conditions. Please remember! We don’t offer a refund for features that the plugin doesn’t include.

In cases, we offer a refund

  1. If the product you purchased is completely non-functional or any features don’t work and we couldn’t help to fix them.
  2. If we fail to respond to your support post in 48 hours.
  3. If the main product description does not match what it actually offers.

In cases, we don’t offer any refund

  1. You have changed your mind about an item.
  2. The items you buy at a special price (e.g. promotions/discounts) will not be eligible for refunds too.
  3. We don’t offer a refund for any feature you ask for that is not listed in our product description. (N.B: It is best for you to check the feature list and if the product has any demo preview, then check it too)
  4. We do not offer refunds for any custom work.
  5. We don’t offer refunds for accidental purchases or mistaken purchases or wrong purchases.
  6. We don’t offer refunds for auto-renewal. You can disable the subscription any time you wish. Please note: you won’t receive any latest updates and support after the expiration of the subscription.